Frequently Asked Questions
Student residences and accommodation in Spain, Portugal and Italy
<ol> <li><strong><span data-contrast="auto"> What does the price of a Livensa Living residence include?</span></strong></li> </ol> <p><span data-contrast="auto">The price of your studio at Livensa includes everything you need to live without surprises:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">All bills included: water, electricity and high-speed internet (Wi-Fi included).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Access to all communal areas available in the building: gym, study room, cinema, games room, terrace, pool… (check which ones your residence or accommodation has on each property page).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Community Life programme with events, activities and experiences throughout the academic year, such as cooking classes, sports events and parties.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">24-hour reception and maintenance team.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">Some optional services — such as laundry, catering service, and in some cases cleaning and linen change, or car parking — may carry an additional charge depending on the residence or accommodation. Always check the specific conditions on the property’s website.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="2"> <li><strong><span data-contrast="auto"> In which cities does Livensa Living have residences and accommodation?</span></strong></li> </ol> <p><span data-contrast="auto">Livensa is present in the main university cities in Spain, Portugal and Italy:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Spain: Madrid, Barcelona, Seville, Granada, Málaga, Valencia, Salamanca, San Sebastián, Pamplona and Bilbao.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Portugal: Lisbon, Coimbra and Porto.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Italy: Turin and Milan (coming soon for the 2027/28 academic year).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">Whether you are looking for a student residence in a city centre or flexible accommodation, Livensa has an option for you. Explore all locations at livensaliving.com.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="3"> <li><strong><span data-contrast="auto"> What types of rooms does Livensa Living offer?</span></strong></li> </ol> <p><span data-contrast="auto">Livensa offers different studio types adapted to different needs and budgets. All our residences and accommodation have individual rooms, and, depending on the property, we also offer double rooms and cluster apartments. Whatever your preference, all studios include a private kitchen (or kitchenette with shared kitchen access), private bathroom, TV, storage, desk, air conditioning and Wi-Fi. Bills included.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="4"> <li><strong><span data-contrast="auto"> How can I book a room at Livensa Living?</span></strong></li> </ol> <p><span data-contrast="auto">Booking at Livensa is straightforward. The process has 4 steps:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Find your room: browse livensaliving.com, choose the residence and the studio type that suits you best.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Book online: select your dates and complete the booking form in just a few minutes.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Sign and pay your deposit: upload your documents, sign the contract online and pay the corresponding deposit to confirm your place.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Check-in: we will get in touch to confirm your arrival date and time. All you have to do is arrive and start your Livensa chapter.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">If you have any questions at any point, our team is available to help. You can get in touch via our contact page.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="5"> <li><strong><span data-contrast="auto"> Who can stay at Livensa Living residences?</span></strong></li> </ol> <p><span data-contrast="auto">Livensa residences and accommodation are designed for a wide range of profiles:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Undergraduate, double-degree and higher-education students.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Master’s, postgraduate and research students.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Erasmus and international programme students.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Teaching staff and education professionals.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">For Livensa’s flexible accommodation, the above profiles plus:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto">Young professionals and workers.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto">Workers on short, medium or long-term work placements.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto">Medium and long-stay travellers.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">If you are not sure whether your profile qualifies, contact us and we will advise you with no obligation.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="6"> <li><strong><span data-contrast="auto"> How long is the minimum stay contract at Livensa Living?</span></strong></li> </ol> <p><span data-contrast="auto">Contract duration varies depending on the property and availability at the time of booking. Options include a full year (September to August), a full academic year (September to June) or by semester (first and second semester).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">Check the specific conditions of the property you are interested in, as they may vary. Our team will inform you of all the options available for your case.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="7"> <li><strong><span data-contrast="auto"> Can I cancel my booking at Livensa Living? What is the cancellation policy?</span></strong></li> </ol> <p><span data-contrast="auto">Livensa has a cancellation policy designed to be as flexible as possible. In general:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">If you cancel within the period set out in your contract, you may recover your deposit or part of it, in accordance with the agreed conditions.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto">In certain cases — such as when you are not offered a place at the university you applied for — you may be entitled to cancel without penalty. This guarantee applies especially to first-year students.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">We recommend reading your contract conditions carefully or consulting directly with the Livensa team at your residence to find out the exact deadlines and conditions applicable to your case.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="8"> <li><strong><span data-contrast="auto"> What is the Livensa Community Life programme?</span></strong></li> </ol> <p><span data-contrast="auto">Community Life is the programme of activities, events and experiences that Livensa organises in all its residences to make you feel part of a community from day one.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">Through Community Life you will find:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="21" data-aria-level="1"><span data-contrast="auto">Social activities: film nights, tournaments, group dinners, themed parties.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto">Wellbeing: yoga classes, meditation, personal training and mental health workshops.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="23" data-aria-level="1"><span data-contrast="auto">Learning and development: workshops, talks with professionals and networking activities.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">This programme makes it much easier to break the ice if you don’t know anyone at the residence. The programme varies by property and is updated throughout the year. Keeping up to date is easy with the exclusive Livensa app.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="9"> <li><strong><span data-contrast="auto"> Do Livensa residences have secure access and surveillance?</span></strong></li> </ol> <p><span data-contrast="auto">The security of our residents is a priority at Livensa. All properties have:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1"><span data-contrast="auto">Access control with a personal key or card.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="25" data-aria-level="1"><span data-contrast="auto">CCTV in communal areas and access points.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><span data-contrast="auto">24-hour reception.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="27" data-aria-level="1"><span data-contrast="auto">Established security and emergency protocols.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">Our goal is for you to feel safe and at ease at all times, both inside your studio and in the communal areas.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="10"> <li><strong><span data-contrast="auto"> Can I visit the residence before booking?</span></strong></li> </ol> <p><span data-contrast="auto">Yes. Livensa offers two ways to get to know the residences before making your decision:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="28" data-aria-level="1"><span data-contrast="auto">In-person visit: you can request a guided tour of the residence you are interested in. Our team will accompany you and answer all your questions face-to-face.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="29" data-aria-level="1"><span data-contrast="auto">360° virtual tour: if you cannot travel, you can explore the facilities from home via our virtual tours on each residence or accommodation page.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">We recommend booking your visit in advance, especially during periods of high demand (spring and summer).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="11"> <li><strong><span data-contrast="auto"> Is Wi-Fi included? What speed is it?</span></strong></li> </ol> <p><span data-contrast="auto">Yes, Wi-Fi is included in the price at all Livensa residences. The standard speed is 100 Mb, which is sufficient for working, studying, video calls and streaming platforms without interruptions.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">At some properties the speed may vary (for example, 30 Mb at certain accommodation in Madrid). Check the specific conditions of the residence you are interested in.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">In addition, Livensa has an exclusive app for residents where you can manage your stay, check the activities calendar and contact the residence team.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="12"> <li><strong><span data-contrast="auto"> What communal areas do Livensa residences have?</span></strong></li> </ol> <p><span data-contrast="auto">Facilities vary by property, but most Livensa residences have:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-contrast="auto">Fully equipped gym.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="31" data-aria-level="1"><span data-contrast="auto">Study room and library.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="32" data-aria-level="1"><span data-contrast="auto">Cinema or multimedia room.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1"><span data-contrast="auto">Games room or games zone.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="34" data-aria-level="1"><span data-contrast="auto">Common room / lounge.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="35" data-aria-level="1"><span data-contrast="auto">Terrace.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="36" data-aria-level="1"><span data-contrast="auto">Laundry (extra charge).</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="37" data-aria-level="1"><span data-contrast="auto">Bicycle parking.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><span data-contrast="auto">Some properties include additional facilities such as a swimming pool, solarium, music rooms, yoga room and more. Check each residence page for its specific facilities.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="13"> <li><strong><span data-contrast="auto"> Can I stay at Livensa during the summer?</span></strong></li> </ol> <p><span data-contrast="auto">Yes, all Livensa student residences and flexible accommodation are open all year round. If you plan to stay over the summer, we recommend checking directly with your residence team as soon as possible, as places tend to be limited.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="14"> <li><strong><span data-contrast="auto"> Can I have a companion or family member stay in my studio?</span></strong></li> </ol> <p><span data-contrast="auto">Permanently housing additional people in your room is not permitted. However, you can receive visits from family and friends during the day, always within the visiting hours set by each residence. If a family member needs to stay with you for a specific period (for example, at check-in), contact your residence team to discuss options.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">Please consult the internal regulations of your property for the specific rules on visits and guests.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ol start="15"> <li><strong><span data-contrast="auto"> What is the check-in and check-out process at Livensa Living?</span></strong></li> </ol> <p><span data-contrast="auto">The arrival and departure process at Livensa is designed to be simple and stress-free:</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><strong><span data-contrast="auto">Check-in:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="38" data-aria-level="1"><span data-contrast="auto">Once your booking is confirmed, you will receive all the information you need about your arrival: date, time and required documentation.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="39" data-aria-level="1"><span data-contrast="auto">On arrival, the reception team will welcome you, hand over the keys and show you around the residence and its facilities.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="40" data-aria-level="1"><span data-contrast="auto">We recommend booking your check-in date in advance to ensure the team can receive you properly.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <p><strong><span data-contrast="auto">Check-out:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="41" data-aria-level="1"><span data-contrast="auto">You must return the studio in the same condition in which you received it.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="42" data-aria-level="1"><span data-contrast="auto">Once the departure inspection is completed and the contract conditions are met, your deposit will be returned within the agreed timeframe.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul> <ul> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"><span data-contrast="auto">Let the residence team know your departure date with sufficient notice.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></li> </ul>